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Privacy Policy

Our Privacy Commitment

We value the relationship we have with our customers and prospective customers, and are committed to protecting the confidentiality, accuracy and integrity of your Personal Information, meaning information about you that is not publicly available. We understand the importance of keeping your information secure.

Acceptance of and Changes to this Privacy Statement

This Privacy Policy applies to Personal Information collected from and about prospective customers and customers of businesses that operate retail liquor stores under BottleSF brands and associated brands in various states, whether collected at a retail location (a “Store”) or from the BottleSF’s website and webpages, mobile site and/or app (the “Sites”).

As BottleSF continues to improve the services, products and the features we provide, this policy is subject to change. We reserve the right to amend this policy at any time by posting the amended policy on our site and updating the Effective Date at the top of this page.

By using the BottleSF site and services, you signify your acceptance of this Privacy Statement. If you do not agree with any policy described in this Privacy Statement, your sole option is to discontinue use of the Sites. Your continued use of any portion of the BottleSF site following notification or posting of such changes constitutes your acceptance of those changes. If you have questions or concerns about our specific policies, please send an e-mail to [email protected]

Children’s and Minor’s Privacy

The Sites are intended for adults 21 years of age and older. We do not knowingly collect personal information from minors under the age of 21. If you have reason to believe that a person under the age of 21 has provided Personal Information to us, please contact us as provided in the Contact Us section below with sufficient detail to enable us to delete that information from our databases.

Information Collection and Use

BottleSF collects, uses and discloses your Personal Information (including individuals associated with you, all of whom are referred to as “you” in this Privacy Policy) in its normal course of business for the following purposes:

  • Providing you with products and services you are interested in at at the Stores and their Sites;
  • Fulfilling orders places on our Sites through your selected Store;
  • To determine your location so we know the closest Store to you is;
  • Establishing and maintaining communications with you;
  • Where you have requested information from us or one of our partners, assisting in the response to your request for information;
  • Responding to your inquiries about purchases, accounts and other services;
  • Marketing our, and our affiliates and partner’s or third-party delivery providers’, goods and services to you;
  • Processing transactions through service providers;
  • Meeting legal, security, processing and regulatory requirements;
  • Protecting against fraud, suspicious or other illegal activities; and
  • Compiling statistics for analysis of our sites and our business.

We obtain your Personal Information from a number of possible sources:

  • Directly from you. For example, during account registration from forms you complete, subscriptions you purchase or comments you provide on our Sites.
  • Indirectly from you. For example, from observing your actions on our Sites.
  • From third parties. For example, third party social networking providers and advertising companies, our affiliates and service providers who provide services or information to us. For example, we get updated addresses from the National Change of Address (NCOA) service to ensure we have the correct contact information for our customers.
  • From publicly available sources. For example, online database searches.

Returns & Refunds

Returns are processed by the local store and are subject to their individual policy.  Please contact the store to confirm their specific process.  The store contact phone number can be found on your order confirmation email.

If the wrong product has been delivered or is spoiled, stores will commonly coordinate a time to pick up the product for a return.  In these instances, returns are usually accepted within 5 days of the purchase.  Refunds are processed as soon the product is returned and typically hit your bank account within 3-5 business days after bank processing.

Contact Page

[email protected]
Phone number: +(415)-xxx-xxxx


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